Dear friends and colleagues,

At Progress Tech Solutions, our mission is deeply personal and profoundly ambitious: We’re building an AI-powered platform to accelerate breakthroughs for rare conditions—empowering scientists and regulatory teams to move faster and giving parents the clarity, support, and community they deserve.

Today, we’re excited to share how our enterprise-grade architecture enabling Secure AI capabilities is making this vision a reality. Whether you’re a researcher seeking new insights or a parent navigating a rare diagnosis, our system is designed to put world-class intelligence, privacy, and support at your fingertips.

Our Mission: Bridging the Gap for Rare Conditions

Rare diseases and complex conditions often leave families searching for answers and scientists racing against time. We believe technology can—and must—close this gap. By combining secure, scalable AI with human-centered design, we’re creating a platform where:

  • Researchers can access, analyze, and share knowledge faster than ever before.

  • Regulatory Users can streamline the process for the FDA submission and approval.

  • Parents can organize ask highly curated AI model questions, keep all their document in safe repository, smart capabilities for journal logs, track symptoms, and find trusted guidance—all in one place.

  • Communities can connect, learn, and support each other on their journeys.

The Architecture Powering Our Mission

Here’s a look at the robust, privacy-first stack we’ve engineered to deliver on this promise:

Unified Access: API Gateway + FastAPI

Our API Gateway, coupled with a FastAPI backend, provides a seamless, unified entry point for all users—parents, researchers, and administrators. This ensures every interaction is fast, reliable, and consistent, no matter the device or use case.

Privacy & Consent: AWS Cognito, JWT, and Consent Management

Trust is non-negotiable, especially in healthcare. We use AWS Cognito for secure authentication, JWT for session management, and a dynamic consent layer so users always control their data. Our platform is architected to meet HIPAA and GDPR standards, giving peace of mind to families and institutions alike.

Intelligent AI Services: vLLM Inference, Qdrant, and S3

We’ve fine-tuned our own Mistral 7B model and deployed it with vLLM for high-performance inference. By integrating Qdrant (Vector Database) and S3, we enable Retrieval-Augmented Generation (RAG) that grounds every AI answer in real, up-to-date documents—whether it’s the latest research paper or a parent’s uploaded care plan. This means scientists get context-aware insights, and parents receive clear, relevant answers.

Dochub: Document Management, OCR, and Semantic Search

Parents often juggle a mountain of medical files. Researchers need fast access to diverse datasets. Dochub is our answer: a document hub that supports file upload, OCR, tagging, and semantic search, powered by AWS Textract and Lambda. Instantly transform PDFs, lab results, or doctor’s notes into searchable, organized knowledge—no more digging through folders or emails.

Community Forum: ECS/EKS & RDS

No one should face rare conditions alone. Our community forum, running on AWS ECS/EKS and RDS, connects parents, scientists, and advocates for peer support, expert Q&A, and knowledge sharing. It’s scalable, secure, and built to foster a sense of belonging.

Journals & Trackers: DynamoDB & RDS

Tracking symptoms, treatments, and milestones is critical for both families and researchers. Our journal and tracker modules use DynamoDB and RDS to deliver real-time, secure logging—helping parents spot trends and scientists gather real-world data for faster discovery.

Admin Dashboards & Analytics: QuickSight & CloudWatch

Transparency and insight drive better outcomes. Our admin dashboards, powered by QuickSight and CloudWatch, provide real-time analytics on platform usage, engagement, and system health. This enables continuous improvement and data-driven decision-making for our team and partners.

Feedback Pipeline: Webhooks, Lambda & S3

We believe in listening closely to our users. Our feedback capture system collects input via webhooks, processes it with Lambda, and stores it in S3—ensuring every voice is heard and every suggestion can help shape our roadmap.

Continuous AI Improvement: SageMaker, Axolotl, EC2 & S3

Rare conditions evolve, and so must our AI. Our fine-tuning pipeline leverages SageMaker, Axolotl, EC2, and S3 to continuously improve model accuracy and relevance. We rapidly incorporate new research, user feedback, and real-world data to keep our platform at the leading edge.

Why This Matters

For Scientists: You’ll spend less time wrangling data and more time making discoveries. Our platform surfaces relevant literature, enables seamless collaboration, and accelerates the pace of research—so you can focus on what matters most: breakthroughs for patients.

For Parents: You’ll have a trusted partner on your journey. From organizing documents and tracking symptoms to connecting with others and accessing personalized AI support, our platform is designed to make your experience as frictionless and empowering as possible.

For Everyone: We’re building a foundation for secure, scalable, and compassionate AI—because every family and every researcher deserves tools that are as resilient and innovative as they are.

Join Us on This Journey

We’re just getting started. If you’re a researcher, healthcare leader, parent advocate, or technologist who shares our vision, we’d love to connect. Let’s collaborate to accelerate research, empower families, and create a future where rare conditions get the attention—and solutions—they deserve.

Ready to learn more or explore partnership? Reply to this email or reach out directly at hi@progresstech.ai

With hope and determination, The Progress Tech Solutions Team

Tim Williams

Tim Williams

Creative Director

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